Privacy Policy

If you are a first-time visitor to Probill:

1. We don't know who you are.
2. We collect technical data about your interaction with the Services. This is data we get from your use of our services. We collect certain data about your interaction with our website, such as your internet protocol address, date and time of your request and referral URL, and cookies that may uniquely identify your browser and mobile application.
3. We use this data to analyse how you use our website and improve the services provided through the website.
4. If you have provided us with your email address and/or phone number - you are a registered user of Probill
5. You may be asked to give us additional information in order to use certain features of the Services.
6. We collect technical data about your interaction with the Services
7. We use all the collected data to:
   • Respond to your queries about the Services.
   • Deliver to you any notices, alerts, or communications relevant to your use of the Services.
   • Offer you other products or services that we believe may be of interest to you. You have the option to opt-out of receiving such communication.
   • Aggregate the anonymised information from registered users to perform market research, project planning, product development, troubleshoot problems, analyse user behaviour, marketing purposes, and promotions. and
   • Enforce this Agreement and any terms thereof.

We may also use your information to verify your identity in the event you contact us for assistance with the site or Services.

We use cloud-based software tools to perform certain business-related functions. Examples of such functions include, maintaining databases and servers, processing text messages, phone calls, chats and emails, and marketing and sales analytics. Please note that any Service Partners or Vendors utilised by Probill are bound by the same standards of data security practices and procedures as we are under law and contract.

Probill has taken best and reasonable steps to ensure prevention of any unauthorised disclosure of your sensitive personal information and disclosures shall be made only in the following situations:

Disclosure for regulatory compliances: Probill will share your information with judicial, administrative and regulatory entities to comply with any legal and regulatory requirements.

Disclosures with your prior consent: If, at any time, you choose to utilise the integrated services of our Service Providers through us, we will share your information with these Service Providers with your prior consent.

Disclosure for provision of Services: Probill will share your information with Vendors of Probill as necessary for the provision of Services. Authorized Vendors are bound by the same standards of data security practices and procedures as we are under law and contract. They are subject to the same penalties as we are for the unauthorised disclosure of your personal information.

Your personal information is yours. Under Indian law, you have the right to ask us for a readable copy of all your personal information stored with us.

If you have any questions about the accuracy or safety of your information, please do contact us at the address given below:

Probill follows industry best practices, using open and known principles when transferring and storing your data.

We believe the biggest threat to the security and privacy of your data is if someone – probably someone you know – gains access to any of your devices. Remember to keep your password safe and secret to prevent unauthorised access to your account.

If you think that the security of your account has been compromised, change your password and contact us immediately for further assistance.

Your data is transmitted between your device and our servers using HTTPS protocol for encryption. HTTPS is the technology used to create secure connections for your web browser, and is indicated by a padlock icon in your browser.

We are bound by the (Indian) Information Technology Act, 2000, and comply with all its provisions (available here). Under Section 43A of the (Indian) Information Technology Act, 2000, Probill and all its Service Providers are obliged to maintain reasonable security procedures to safeguard your data.

Under Regulation 5 of the Information Technology (Reasonable Security and Procedures and Sensitive Personal Data or Information) Rules, 2011, we are obliged to provide every registered user of Probill with a readable copy of the personal information you have provided us.

This Privacy Policy is published on the application/website in compliance with Regulation 4 of the (Indian) Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011.

We update this Privacy Policy periodically and we may modify the terms of this policy without prior intimation. It is your responsibility to periodically review the terms of this policy and if you do not agree with the terms of this Privacy Policy or any changes made to this policy, please stop using all Services immediately and write to us at the address mentioned above.